In
everything we do, we pledge honesty, dependability and a job well
done.
Our Philosophy:
Marion E. Wade, founder of
ServiceMaster, had a very strong system of moral and ethical
principles he instilled in his company from its inception. These
core beliefs have also become our primary objectives:
To Honor God in All We Do:
Faithful adherence to a strong
moral and ethical ideal should guide all aspects of a company’s
operation, as well as one’s personal life. It is not an expression
of a particular religious belief, or a basis for exclusion. Rather,
it is a mandate for inclusion, and a constant reminder for us to do
the right thing in the right way. We encourage everyone in our
ServiceMaster family to live by principles of honesty, fairness and
diligence. As Marion E. Wade once said, “If you don’t live it, you
don’t believe it.”
To Excel with Customers:
Only by providing service
excellence can we achieve our goals. If we remain true to our
principles, we cannot be satisfied with “good enough.” We must
always strive to provide our clients the highest in quality and
value.
To Help People Develop
As a leader in the business
community, it is our responsibility to help people develop
personally, as well as professionally. To this end, we provide our
employees with ongoing opportunities to learn new skills and advance
within our company. Expectations are clearly expressed and merit is
rewarded through our system of incentives and awards. By motivating
our people to fulfill their own potential and by treating them with
respect, we develop their confidence and their ability to contribute
to the community, as well as enhancing the quality of their
professional performance.
To Grow Profitably
It is our responsibility to
remain a stable means of support for our employees. By growing
profitably, we can set a positive example for the rest of the
business community—that profitability is the by-product of hard work
and ethical business practices.
These simple objectives form the foundation for our success.
OTHER RESOURCES
OUR GUARANTEE
ServiceMaster Clean is the
nation's leading home cleaning expert, specializing in
residential
cleaning and
disaster
restoration services. ServiceMaster Clean has an unparalleled
reputation for service, quality, professionalism, and customer
satisfaction. The company now operates in more than 40 countries and
serves over 1.7 million customers through its broad network of
quality services. All locations maintain the necessary licenses to
conduct business in their city or county.
All
ServiceMaster Clean employees are screened, insured, and certified, and they
are thoroughly and professionally trained. ServiceMaster Clean provides its
employees with the most technologically advanced products and equipment
available. ServiceMaster Clean specializes in
cleaning carpet,
upholstery, drapery, wood and hard-surface floors, windows, and more.
A
recognized leader in
restoration,
the company provides expert assistance when restoring homes and personal
property following disasters such as
floods, earthquakes,
or fire. Restoration
services include smoke
and soot removal, odor removal,
water damage restoration,
and severity control, among others.
ServiceMaster Clean Guarantee
ServiceMaster Clean guarantees to do 5 things:
1. We will answer your call anytime, day or night, at
503-234-0707;
2. We will schedule an appointment within 24 hours after receiving your
call;
3. We will be on time;
4. We will do the job right the first time, or we will do it over;
5. We will show we care by our professional appearance and manner and by
the products and procedures we use.
