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Your Servicemaster Crew
Your ServiceMaster Portland Crew

Our Philosophy:

Marion E. Wade, founder of ServiceMaster, had a very strong system of moral and ethical principles he instilled in his company from its inception. These core beliefs have also become our primary objectives:

To Honor God in All We Do:

Faithful adherence to a strong moral and ethical ideal should guide all aspects of a company’s operation, as well as one’s personal life. It is not an expression of a particular religious belief, or a basis for exclusion. Rather, it is a mandate for inclusion, and a constant reminder for us to do the right thing in the right way. We encourage everyone in our ServiceMaster family to live by principles of honesty, fairness and diligence. As Marion E. Wade once said, “If you don’t live it, you don’t believe it.”

To Excel with Customers:

Only by providing service excellence can we achieve our goals. If we remain true to our principles, we cannot be satisfied with “good enough.” We must always strive to provide our clients the highest in quality and value.

To Help People Develop:

As a leader in the business community, it is our responsibility to help people develop personally, as well as professionally. To this end, we provide our employees with ongoing opportunities to learn new skills and advance within our company. Expectations are clearly expressed and merit is rewarded through our system of incentives and awards. By motivating our people to fulfill their own potential and by treating them with respect, we develop their confidence and their ability to contribute to the community, as well as enhancing the quality of their professional performance.

To Grow Profitably:

It is our responsibility to remain a stable means of support for our employees. By growing profitably, we can set a positive example for the rest of the business community—that profitability is the by-product of hard work and ethical business practices.

These simple objectives form the foundation for our success.

OUR GUARANTEE

ServiceMaster Clean is the nation's leading home cleaning expert, specializing in residential cleaning and disaster restoration services. ServiceMaster Clean has an unparalleled reputation for service, quality, professionalism, and customer satisfaction. The company now operates in more than 40 countries and serves over 1.7 million customers through its broad network of quality services. All locations maintain the necessary licenses to conduct business in their city or county.

All ServiceMaster Clean employees are screened, insured, and certified, and they are thoroughly and professionally trained. ServiceMaster Clean provides its employees with the most technologically advanced products and equipment available. ServiceMaster Clean specializes in cleaning carpet, upholstery, drapery, wood and hard-surface floors, windows, and more.

A recognized leader in restoration, the company provides expert assistance when restoring homes and personal property following disasters such as floods, earthquakes, or fire. Restoration services include smoke and soot removal, odor removal, water damage restoration, and severity control, among others.

ServiceMaster Clean Guarantee ServiceMaster Clean guarantees to do 5 things:

1. We will answer your call anytime, day or night, at 503-234-0707;

2. We will schedule an appointment within 24 hours after receiving your call;

3. We will be on time;

4. We will do the job right the first time, or we will do it over;

5. We will show we care by our professional appearance and manner and by the products and procedures we use.

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